Privacy Policy
Last updated: 4 July 2026
At Rudo AI Tutor, we take your privacy seriously — especially because many of our users are children. This Privacy Policy explains what information we collect, how we use it, and how we protect it.
1. Who we are
Rudo AI Tutor is an AI-powered tutoring platform built for primary and secondary school students in Zimbabwe and the SADC region. We are committed to handling personal data responsibly and transparently.
2. Information we collect
We collect information you provide when you sign up, such as your name, email address, and your child's grade level. We also collect usage data — such as which subjects are studied and progress metrics — to personalise the learning experience. We do not collect sensitive personal information beyond what is necessary to provide the service.
3. How we use your information
We use your information to provide and improve the Rudo AI Tutor service, personalise your child's learning path, send important account and service updates, and respond to your enquiries. We do not sell your personal data to third parties.
4. Children's privacy
Rudo AI Tutor is designed for use by children under parental or guardian supervision. We require a parent or guardian to create an account on behalf of a child. We collect only the minimum data necessary and do not use children's data for advertising purposes. Parents may request access to, correction of, or deletion of their child's data at any time by contacting us.
5. Data storage and security
Your data is stored securely using industry-standard encryption and access controls. We retain your data only for as long as necessary to provide the service or as required by law. We regularly review our security practices to protect against unauthorised access, disclosure, or loss.
6. Sharing your information
We do not sell or rent your personal data. We may share data with trusted service providers who help us operate the platform (such as cloud hosting providers), but only under strict confidentiality agreements. We may disclose data if required by law or to protect the rights and safety of our users.
7. Cookies
We use essential cookies to keep you logged in and to remember your preferences. We may use analytics cookies to understand how the platform is used and to improve it. You can manage cookie preferences through your browser settings.
8. Your rights
You have the right to access the personal data we hold about you, request corrections, request deletion of your data, and withdraw consent at any time. To exercise any of these rights, please contact us at the details below.
9. Changes to this policy
We may update this Privacy Policy from time to time. We will notify you of significant changes by email or by posting a notice on our website. Continued use of the platform after changes are posted constitutes acceptance of the updated policy.
10. Contact us
If you have any questions about this Privacy Policy or how we handle your data, please contact us at: [email protected]